Having Technical Problems?
If you have a technical question or problem related to running the software, please read the
information in the following paragraphs. If, after reading the information below, you are not
able to solve the problem, please contact our Customer Support Department:
E-mail: support@bibleshop.com
Fax number: + 972 4 855 1191
Phone number: + 972 4 855 1190
When you contact us please give us detailed information about the version of the program, date of purchase,
hardware, Windows version, available space in hard disk, printer, which printers are specified, and the exact
text of the error message that you get. This will greatly help us to solve your problem.
Bible Codes Trouble Shooting:
The program will not install
This might be caused by other applications which are open at that moment, (please close all others), or by a
printer or computer-fax/modem specified in Windows Settings, (delete them temporarily, before trying to install
again).
The program does not print
The program is designed to print Hebrew directly from the program itself. If it doesn't, or if the print comes out as
gibberish, try the following: go to the Printer Setup option (File Menu of Bible Codes), click Setup, click OK, and
then again click OK. If, after doing the previous procedure, still does not print, the reason might be that the fonts
did not succeed in being automatically installed in the computer. Therefore you must install them manually, as
follows:
a) Windows 95: go to Start - Settings - Control Panel - Fonts - File - Install new fonts, and, according to the
Windows procedure, copy the fonts, (PCMiriam and PCFnew), from the CD (or, in the diskette version, from
diskette # 1). (You might have to delete the fonts PCMiriam and PCFrank, true type and normal, first from the
Windows Fonts directory if the computer informs you that the fonts are already installed).
b) Windows 3.1 and 3.11: go to Main - Control Panel - Fonts - Add new fonts, and, according to the Windows
procedure, copy the fonts, (PCMiriam and PCFnew), from the CD (or, in the diskette version, from diskette #1).
(You might have to delete the fonts PCMiriam and PCFrank true type and normal first from the Windows Systems
directory, if the computer informs you that the fonts are already installed).
Hebrew text exported to the word processor appears as gibberish
If your Windows version is not Windows Hebrew the exported Hebrew text will only be seen properly, as
explained in the manual, in bilingual word processors, such as Dagesh or Accent. In other word processors, such
as Word, the Hebrew text will appear as gibberish. If, printing from the program, the Hebrew characters appear
as gibberish, please install manually the fonts as explained in Paragraph 2 above.
Program crashes when loading it
This might be caused by one of the printers that you have specified. Try deleting them all, (making previously
sure that you have the corresponding drive in a CD or diskette, so that you can re-install it later), and then install
one, and try loading the program.
The program crashes when loading the Text without spaces option.
This happens in certain cases when your Windows version is 3.1 or 3.11. Please contact us by e-mail and we will
send you a file which should be copied to the Bible Codes directory.
Recommendations
a) The screen resolution should be 600 by 800, small fonts. Otherwise, in some options such as Text without
spaces, the arrows to move the text and the Print button will not be seen.
b) If the code that you wish to find has a very long string of words, and the range of distances that you specify is
very large, it will take the program a long time, even possibly hours, to find it. You should, in these cases,
previously cancel your screen saver, because it might interfere with the search.
c) If your Windows 95 version is Windows Hebrew, (sold in Israel), you must be in the EN mode, (to see it on the
bottom right corner of the screen press Shift Alt), to run the program. You can make this the default mode by
clicking Start - Settings - Control Panel - Keyboard - Language, highlightEnglish American, click the button Set as
default, and then click OK.
Glossary of Bible Codes terms
Additional Codes Additional Codes are user-specified words or phrases, which according to the user have a
meaningful relationship to the Key Code. The program will search for them inside the retrieved matrix.
Alternative Codes User specified words or phrases, which the user considers have a meaningful relationship to
the Key Code. The program will search if they can be found in the same matrix as the Key Code.
Cluster effect This is what we see in the matrix when meaningfully related words are in close proximity.
Concordance Alphabetical index of the words in the biblical text, indicating their location.
Crossword effect This is what we see in the matrix when the key word is crossed horizontally or diagonally by a
meaningfully related word, as in a crossword.
Equidistant skip interval This is the equal distance, not counting spaces, between each of the letters in a
sequence of letters that are the components of an encrypted code.
Expected number of ocurrences Number of times that the Key Code will be found, (as entered and also in the
reverse order of the letters), in the specified range of text according to statistics.
Hits This is the actual number of occurrences of a specified key code found in a specified range of text in a
previously specified minimum and maximum number of skip intervals.
Key Code User specified word or phrase that the program will search to verify if it is encrypted.
Matrix Two-dimensional array of text with no spaces between words. Its lines are the same length of the skip
interval of the found Key Code, which appears in a vertical column in the center.
Odds This is the ratio of the probability of an event occurring to the probability of its not occurring. The higher
the Odds, the less the probabilities that the occurrence of the event was caused by random factors.
Proximity This is the visual distance between the Key Code and any other code or word in the retrieved matrix.
The theory states that the closer these pairings are, i.e. the more compact their visual cluster effect, the greater
their significance. Dr. Jeffrey Satinover in his book, Cracking the Bible Code , states the following: there is a
tendency for meaningfully related words to show the cluster effect, appearing in the array more closely together
than unrelated words .
Standard Deviation This is a measure of the variability (dispersion or spread) of any set of numerical values
about their arithmetic mean. In plain language, Standard Deviation is the difference between the Expected
Number of Occurrences and the number of occurrences actually found.
Statistical Significance This phrase means that the Standard Deviation is too high (and consequently the Odds) to
attribute the results to pure chance.
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